FAQ'S

How long do dresses take to arrive?
We allow 6 months for dresses to arrive in the shop with us. Some designers are able to do rush cuts for an extra charge, please contact us for further details.

What will happen during my appointment?
During your appointment you and your guests will be offered refreshments and have a brief consultation with one of our fabulous team, to help us get an idea of what you’re looking for in a wedding gown and where you’re up to with your search.  

Do you charge for appointments?
Monday to Friday appointments are free of charge. Saturday appointments are charged at £25. Evening (after 5pm) and Sunday appointments are charged at £25 subject to availability, this is fully redeemable against the purchase of a dress during the appointment. Please note we only open on Sunday during Designer Weekends/Events.

Do I need to bring anything?
We have shoes size 4, 5, 6 and 7 here but if you have a particular height you want to wear then please do bring a pair of your own shoes. We suggest you wear plain, white or nude underwear, preferably seam-free.

Can I take photos?
Unfortunately, we don't allow photos to be taken of the dresses.

How many people can I bring?
We ask that you only bring a maximum of 3 guests, we’re a small boutique and don’t have room for more. This keeps the appointment relaxed with the focus on you.

Can I bring children?
Unfortunately, we don’t allow children under 14 years old. Babes in arms/Newborns are allowed provided you have a guest with you who will mind them.

Do you do ‘off the peg’ bridal gowns?
Some of our gowns are available to buy 'off the peg', sizes are limited. 

Alterations and where can I get them done?
All our dresses are able to be altered, and most usually need a few nips and tucks to get them fitting you perfectly. We have a seamstress who works from the boutique on Tuesday afternoons and evenings only for your use. However, you’re not obliged to have your alterations done with us and can take the dress elsewhere if you prefer. 

How long do alterations take?
We suggest you get your alterations started around 3-4 months before the wedding. This gives you plenty of time as you will need to have around 2-3 appointments with the seamstress depending on what alterations are needed.

Do you sell accessories?
We sell a range of veils, tiaras, hairvines, jewellery and other fun accessories such as wedding umbrellas, bridal robes, garters. Take a look at the ‘accessories’ section of the website to see more.
You don’t need to have bought your dress with us to try accessories. If you’d like to book a 30 minute ‘accessories’ appointment then we’re more than happy to see you.

For any other questions not answered here please contact us