FAQs
Frequantly asked questions & answers:
What happens in an appointment?
Exclusive boutique hire for 1.5hrs with one to one attention from our stylists. A refreshing drink & a personalised consultation about your wedding & your dream dress. You’ll then start by trying your 5 pre-chosen favourites, we can then adapt this & make other suggestions for you to try. We highly recommend visiting us once you’ve already tried on a range of dresses. As our designs are slightly less traditional, and more unique & contemporary; our brides find it’s much more beneficial to their time here, if they have experience in which styles are working & a better idea of what they love, so making us your 2nd or 3rd appointment is best!
Are all the dresses you stock on your website? Yes, our website is kept updated, so you know what is available in the boutique to try on.
What sizes are the dresses to try on? Samples range from a UK 8-14. Most are a size 10 or 12.
What’s the price range of your dresses? £1300 - £4500.
How many people can I bring? You may bring 3 adult guests with you. Toddlers & Children are strictly not permitted in the boutique at any time, with the exception of nursing babies in arms, providing a guest can mind them. Please note, we do not have baby changing facilities.
Do I need to wear/ bring anything? Wear nude coloured underwear/ spanx. We also advise wearing your hair & makeup how you may see yourself on your big day.
How long do dresses take to arrive? Production/Lead times vary from 4 to 6 months. 6 months is the normal time our dresses take to be made. You need to allow +2 months for your alterations. It is best to be ready to say “Yes to a dress” 9-12 months before your wedding. (Some dresses can be made quicker in 3-4 months with a priority fee, please check this with us first).
How do I pay for my dress? Dresses require a 50% deposit at your appointment. We offer a payment plan for the remaining balance. “Off the peg/sample dresses” are paid for in full. (Amex & cash is not accepted). Please bear this in mind ready for your appointment. You will need to bring a physical payment card with you.
How do alterations work? It’s normal for everyone to need alterations. We have a seamstress you can use, or you can use your own if you prefer. Alterations should start at least 2 months before your wedding. Alterations are not included in the price of a dress and are priced separatly by our seamstress.
Do you have ‘Off The Peg’ / Sample Sale dresses? A limited selection of our gowns are available discounted off the peg ready to take home. These are featured on our sale page .Each dresses size & price is listed. There’s only 1 of each dress. These dresses start at £800 and are paid in full to be taken home with you. We provide a complementary hanger & a dress bag. Dresses will likely require alterations, this is completely normal to ensure the perfect fit, this is priced separatly by the seamstress. Most dresses can be altered down 2 - 3 sizes.
Is there parking available?
There’s FREE parking outside the boutique. Scan our QR code in the boutique. Sevenoaks train station is a 2 minute walk away.
Do you charge for appointments?
Like most private boutiques, with exclusive designer gowns & lots of appointment requests, we ask a small amount to secure your appointment, this is fully redeemable against a dress purchase during the appointment. This helps to avoid no-shows and wasted appointment slots. Monday - Friday £20. Saturday £25. Thursday VIP evening £35. Revisit £15. Book via our appointments page or call us!
Do you sell accessories?
Book a free ‘accessories appointment”. We stock many veils, tiaras, jewellery, overskirts & capes. You don’t need to have bought your dress with us to try on our accessories.
What is a Trunk Show? A designer sends us dresses for a limited time (7-10days). They’re either a preview of a new collection, or dresses we do not usually stock. (It’s not a show you watch) ,Trunk shows work the same as normal appointments, but you get lots of extra dresses to try. If you find a dress you love at a trunk show, a new one is made for you. Trunk show dresses are not available to buy off the rack. There’s usually a 10% discount at Trunk Shows. Important: When attending a TrunkShow bear in mind if you fall in love with a dress, but are not yet “ready” to buy, you’ll not get a chance to try it on again. The dresses are returned to the designer, or go to another show in another country. Because of this, It’s best to only attend when you’re in a position where you feel ready to commit to a dress.
For any other questions not answered here please contact us 01732 667377
we look forward to hearing from you